Frequently Asked Questions
Everything you need to know about our luxury tailoring and services.
What is the standard delivery time for orders?
For UK domestic orders, standard delivery typically takes 3-5 working days. International shipping times vary by location, generally arriving within 7-10 working days.
How do I determine my correct shirt size?
We provide a comprehensive size guide on each product page. We recommend measuring your neck circumference and sleeve length to ensure a perfect fit for our formal and casual shirts.
What is your return policy?
We offer a 90-day guarantee. If you are not completely satisfied with your purchase, you can return unworn items in their original packaging for a full refund or exchange.
Do you offer a monogramming service?
Yes, we offer professional monogramming on many of our formal shirts. You can select your preferred initials, font style, and thread color during the customization process on the product page.
Are your fabrics sustainably sourced?
We are committed to quality and ethics. The majority of our shirts are crafted from 100% fine cotton, and we work closely with our suppliers to ensure high environmental and labor standards.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website.